Look, we get it - nobody actually enjoys reading privacy policies. But since we're lawyers who deal with compliance issues every day, we figured we'd make ours straightforward and honest. This isn't just legal boilerplate; it's how we actually handle your information.
At Drakarion Valeon Legal Services, we've built our practice around trust. When you're dealing with corporate law and international trade compliance, confidentiality isn't just expected - it's legally required. This privacy policy explains how we collect, use, and protect your personal information when you interact with our firm.
We're bound by Canadian privacy laws including PIPEDA (Personal Information Protection and Electronic Documents Act), and we take those obligations seriously. But honestly, even without regulations, we'd protect your data like it's our own because that's just good business and the right thing to do.
This policy applies to information collected through our website, email communications, phone calls, in-person consultations, and any other interactions with our firm.
When you reach out to us or become a client, we'll collect things like your name, company name, email address, phone number, business address, and whatever details you share about your legal needs. If we're working together on a matter, we'll also gather financial info, corporate documents, trade records, and anything else relevant to your case.
Our website tracks some basic stuff - IP addresses, browser type, pages you visit, how long you stick around. Standard analytics that help us understand what's working and what's not. We're not tracking you across the internet or selling your browsing habits to advertisers. That's not our game.
Sometimes we'll get information from other sources - like government registries for corporate filings, trade databases for compliance checks, or referral partners who connect us. We only use third-party sources when it's necessary for providing legal services or conducting proper due diligence.
Here's the deal - we use your information to actually provide legal services. That includes:
We won't use your info for anything that's not directly related to providing legal services or running our practice. No random marketing partnerships, no selling your data, none of that nonsense.
We're pretty protective of your information, but there are times when we need to share it:
We don't sell, rent, or trade client information. Period. That's not how we operate, and it'd probably violate our professional rules anyway.
As a Canadian-based firm, we're required to respect your privacy rights under PIPEDA. Here's what that means for you:
You've got several rights when it comes to your personal information:
Want to see what info we have on you? Just ask. We'll provide it within a reasonable timeframe (usually 30 days). If something's wrong, let us know and we'll fix it.
You can pull back consent for things like marketing emails anytime. For essential stuff related to active legal matters, it's trickier - we might need certain info to meet our professional obligations.
Need your documents or data in a usable format? We can arrange that, though there might be reasonable fees for extensive requests.
Here's where it gets complicated. As lawyers, we're required to keep client files for specific periods under our professional rules. So while we can restrict how we use your info, we can't always delete it immediately. We'll explain what's possible when you ask.
We take security seriously because we're dealing with sensitive business information all day long. Here's what we do:
That said, no system's completely bulletproof. If we ever experience a data breach that affects your information, we'll notify you promptly and let you know what happened and what we're doing about it. We're also required to report certain breaches to the Privacy Commissioner.
This varies depending on what kind of information we're talking about:
Law society rules require us to keep complete client files for at least 10 years after a matter closes. Some types of corporate and trade documents might need to be kept longer based on regulatory requirements.
Tax and accounting records get kept for 7 years minimum, which is what CRA requires.
If you're on our mailing list but not a client, we'll keep your contact info until you unsubscribe. Inquiry forms from potential clients who don't retain us are kept for 2 years.
Analytics data is automatically deleted after 26 months. We don't need to know what pages you visited three years ago.
Since we specialize in international trade compliance, we work with clients and partners worldwide. Your information might be accessed from or transferred to other countries as part of providing legal services.
We try to keep data stored in Canada where possible, but some of our service providers (like cloud platforms) might have servers in other jurisdictions. When that happens, we make sure there are proper safeguards in place through contractual protections.
If you're located outside Canada, be aware that your information will be subject to Canadian privacy laws, which might differ from what you're used to. Generally speaking, Canadian privacy protections are pretty robust, so you're in good hands.
Laws change, technology evolves, and our practices might adapt accordingly. When we update this privacy policy, we'll post the new version here with a revised date at the top.
For minor tweaks and clarifications, we'll just update the page. If we make significant changes that affect how we use your information, we'll send you an email or post a prominent notice on our website.
We'd suggest checking back occasionally, especially if it's been a while since you last read through this. Or just bookmark it and pretend you did - we won't judge.
If you've got questions about this privacy policy, want to exercise your privacy rights, or have concerns about how we're handling your information, get in touch with us:
We'll respond to privacy-related inquiries within 30 days. If you're not satisfied with how we handle your concern, you can file a complaint with the Office of the Privacy Commissioner of Canada at www.priv.gc.ca.
This privacy policy was last reviewed and updated on November 10, 2025. We're committed to maintaining your trust and protecting your information in accordance with Canadian privacy laws and our professional obligations.